Awasome Where To Complain About Auto Insurance Companies References. If your insurer hasn’t resolved your complaint within eight weeks, or has rejected it, you can take it to the financial ombudsman service. Every state + dc has an insurance department, you would have to contact the one where you live.
Address the problem with your agent, broker or company representative. To make a complaint about your insurance company, you’ll need to contact your state’s insurance commissioner. Pursue arbitration or file a claim in court.